Frequently Asked Questions

What makes Toobs Distribution different from other Distributors?
  • As fellow enthusiasts, we know how important it is to make shopping easy, fun and an overall unique experience. We do our best to make sure that the product your purchasing is exactly what you're looking for!
  • Customer Service is the most important thing to us here at Toobs, we will get back to you within 24hrs. If you should experience anything out of the ordinary, we will make it right by getting you what you need! FOR QUESTIONS CALL (949) 446-8377  
  • We are mobile, our vans cover all of southern California! They make sure your smoke shop or dispensary has what it needs in order to keep sales going smoothly.
  • Email us at anytime, even if you just have a simple question Toobsditribution@gmail.com we'd love to assist you!
What type of payments do you accept?
  • We accept all major credit cards - Visa, Mastercard, Discover, American Express
What do we do about returns or exchanges?
  • Product must be in original packaging and it MUST NEVER be used!
  • All glass sales are final (If pieces arrive broken, we will always replace them at no charge to you).
  • All international sales and large wholesale (Pallets etc.) sales are final.
What about sales tax?
  • Exempt with valid sales license.
Are you available to expedite deliveries personally? I live in Orange County / Los Angeles
  • For decent sized orders we can expedite deliveries by personally driving to you in the Los Angelos, Orange County or San Diego County areas. 
I was searching the web and found an item you offer for less on another site, can you price match?
  • Of course! Just email us the link and we will beat the price their offering in order to gain your business! Email Toobsdistribution@gmail.com
What are your Shipping Rates?
  • Domestic shipping: price varies depending on weight.
  • Free shipping on all U.S. order's over $420.00!
  • International shipping: price varies depending on weight.
  • Alaska and Hawaii shipping: $100 flat rate.
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